Today, part of the continuing education required of marketers and others in business careers is learning about artificial intelligence. After all, it's now nearly ubiquitous in software, smartphones, and online, and business tech without built-in AI has serious shortcomings compared to that with it. One powerful type of AI is natural language processing, or NLP. This process teaches computers to "use language like people" and is built into a variety of business tech, including chatbots, CRM platforms, and social media monitoring tools. And while it has a number of uses, some of the best-known reasons companies should invest in NLP-powered tech include improved customer service, automated writing corrections, and analysis of customer intent and sentiment.

Advanced networking, serverless computing, and intelligent interfaces will reshape business processes in the coming years, according to Deloitte's 10th annual tech trends report set to release on Wednesday. The report examines how new technologies are currently disrupting industries, but will gradually reshape them in the coming years, a Tuesday press release said. Ten years ago, Deloitte published its first tech trends report, which focused on the popularity of smartphones and mobile applications, and introduced the emergence of the cloud and Internet of Things (IoT). Those two technologies are no longer new, evolving from emerging tech to necessary tech. Time will tell how 2019's emerging tech will revolutionize the workplace moving forward.